SafeSeason

safeseasons.com

Vanuatu I lukoutem you lo season ia

Grievance procedure mechanism

Farm issues — 48-hour clock

Labour compiles listed issues per farm and contacts the farmer. Absconding, hours, housing, welfare. A query still open after 48 hours leaves the leader and sits here. Aligns with PALM and RSE incident templates.

Hawke's Bay Orchards

1 open · 1 past 48 hours

absconding · Peter Malon

Peter did not present for the Saturday pick. Phone off. Last seen Friday night in Hastings.

Leader flags the same day. Agent opens a welfare check. Labour compiles absconding by farm and contacts the farmer inside 48 hours. Family in Tanna is only called with consent. Path: found and returned to work, or a safe way home — never a silent file.

Past 48 hours — Labour

Stage: agent

  • James Bani · Farm leader

    Crew counted. Peter missing. Farmer told at 7:40.

  • Helen Tari · Agent

    Police non-emergency logged. Hostel checked. Still looking.

  • Helper desk · Labour

    Farm file opened. Farmer to be contacted again before the 48-hour mark.

Greenridge Produce, QLD

2 open · 2 past 48 hours

hours · Marie Tabi

Roster said six days. Payslip shows five. Marie told James the same morning.

Leader matches roster to payslip the same day. A discrepancy must be corrected on the next payslip. If not closed in 48 hours the agent takes it. Labour sees the farm’s hours file, not a private chat.

Past 48 hours — Labour

Stage: leader

  • Marie Tabi · Worker

    Payslip is one day short. I spoke to James this morning.

  • James Bani · Farm leader

    Checking with the packhouse office. Will close today if the hours are found.

welfare · Marie Tabi

Quiet mood on the morning devotion. Not an emergency. Ask SafeSeason used as a private first room.

Private outlet first. Pastor or counsellor when she is ready. Leader is told only that a welfare flag exists — not the chat. 48 hours to a human if she wants one.

Past 48 hours — Labour

Stage: leader

  • Ask SafeSeason · Outlet

    Worker used the private room. No harm stated. Pastor roster offered.

Riverbend Packhouse, VIC

1 open · 1 past 48 hours

housing · Anna Vira

Eight workers in a four-bed house. Anna is also in a clinic this week.

Leader records the count. Agent inspects. Labour contacts the farmer inside 48 hours with the housing standard and a move-or-remedy date. Health desk is copied because she is in clinic.

Past 48 hours — Labour

Stage: labour

  • Ruth Kalorai · Farm leader

    Count confirmed. Farmer said they will add a donga next week.

  • Helper desk · Labour

    Clock passed 48 hours. Calling the farmer this morning. Health copied.