SafeSeason
safeseasons.com
Grievance procedure mechanism
Labour compiles listed issues per farm and contacts the farmer. Absconding, hours, housing, welfare. A query still open after 48 hours leaves the leader and sits here. Aligns with PALM and RSE incident templates.
1 open · 1 past 48 hours
absconding · Peter Malon
Peter did not present for the Saturday pick. Phone off. Last seen Friday night in Hastings.
Leader flags the same day. Agent opens a welfare check. Labour compiles absconding by farm and contacts the farmer inside 48 hours. Family in Tanna is only called with consent. Path: found and returned to work, or a safe way home — never a silent file.
Past 48 hours — Labour
Stage: agent
Crew counted. Peter missing. Farmer told at 7:40.
Police non-emergency logged. Hostel checked. Still looking.
Farm file opened. Farmer to be contacted again before the 48-hour mark.
2 open · 2 past 48 hours
hours · Marie Tabi
Roster said six days. Payslip shows five. Marie told James the same morning.
Leader matches roster to payslip the same day. A discrepancy must be corrected on the next payslip. If not closed in 48 hours the agent takes it. Labour sees the farm’s hours file, not a private chat.
Past 48 hours — Labour
Stage: leader
Payslip is one day short. I spoke to James this morning.
Checking with the packhouse office. Will close today if the hours are found.
welfare · Marie Tabi
Quiet mood on the morning devotion. Not an emergency. Ask SafeSeason used as a private first room.
Private outlet first. Pastor or counsellor when she is ready. Leader is told only that a welfare flag exists — not the chat. 48 hours to a human if she wants one.
Past 48 hours — Labour
Stage: leader
Worker used the private room. No harm stated. Pastor roster offered.
1 open · 1 past 48 hours
housing · Anna Vira
Eight workers in a four-bed house. Anna is also in a clinic this week.
Leader records the count. Agent inspects. Labour contacts the farmer inside 48 hours with the housing standard and a move-or-remedy date. Health desk is copied because she is in clinic.
Past 48 hours — Labour
Stage: labour
Count confirmed. Farmer said they will add a donga next week.
Clock passed 48 hours. Calling the farmer this morning. Health copied.